Papi's Grill Puerto Rico

I had cheesburger. Ordered medium rare, the burger was So well done was not possible to bit into it + bund was cold like straight out of fridge. I asked to replace all plate. After almost half an hour I got replacement. Meat was medium rear, bund was cold and they brought the plate with same fries from last order so the fries was cold already🤦 🤯 not the best experience, btw burger is 15€

We were told that they only had one table available although there was only one other table that was taken at the time we got there. As more people came, they were all put in the same side of the restaurant as us, so I think they may have reserved half of the restaurant for something else. By the time we left, this part was still empty so I’m not sure. I think they were understaffed today as there was only one waiter who was in charge of taking orders, showing people their tables, delivering food and everything. He seemed very stressed and didn’t ask how our food was or if we wanted anything more during the meal. It is quite pricy there compared to other restaurants in the area, but it’s not really any better. The meat has a nice texture but it lacks taste. When we added some salt and pepper, it got a little better but it’s still not that great. Also: if you order a strawberry daiquiri, they will charge you 7,50 euro for the drink which is the listing price, and an additional 0,50 euro for the strawberries in the drink. It’s not a lot, but it’s still weird that they don’t include it in the actual price.